Delete your account

You can permanently delete your ZIING account from inside the mobile apps (ZIING, ZIING Driver, and ZIING Merchant). Deletion removes your profile, signs you out, and deletes or anonymizes personal data linked to the account. Some order, tax, settlement, or fraud-prevention records may be retained where required by law, typically for up to the applicable legal retention period, then deleted or kept only in anonymized or aggregated form.

In the ZIING Merchant app

1. Open Profile.
2. Tap Delete account.
3. Confirm when prompted.

In the ZIING Driver app

1. Open Profile.
2. Tap Delete account.
3. Confirm when prompted.

In the ZIING consumer app

1. Open Profile.
2. Tap Delete account.
3. Confirm when prompted.

What is deleted

• Account profile (name, email, phone, and login credentials)
• App preferences and session data
• Merchant store staff access linked to the deleted user account

What may be retained

• Transaction, order, payout, or tax records required for legal, accounting, or dispute purposes
• Security and fraud-prevention logs for a limited period

Need help?

If you cannot access the app, email support@ziingdelivery.com from the address on your account and we will process the request.

See also our Privacy Policy and Support.